Shipping policy

 

Last Updated: 01.09.2026

At Seamful, every garment is thoughtfully made to order. Instead of mass-producing inventory, we begin crafting your piece once your order is placed. This approach helps us reduce waste, produce more consciously, and create garments with greater care and attention to detail.

Thank you for supporting slow and mindful fashion.

 

  • Order Processing

As all our garments are made to order, production begins only after your order has been confirmed and payment has been successfully received.

Our standard processing timeline is 2-5 business days. During new collection launches, festive seasons, sales, or periods of high order volume, production may take slightly longer. If there is a significant delay, we will notify you using the contact details provided at checkout.

 

  • Shipping Timeline

Once your order has been completed, it will be dispatched through one of our trusted courier partners.

Estimated delivery timelines after dispatch are:

  • Metro cities: 2–5 business days

  • Other cities and towns: 3–7 business days

  • Remote or difficult-to-service locations: Delivery timelines may vary depending on the courier partner.

Overall, you can generally expect to receive your order within 10-12 business days from the date your order is placed.

Please note that these are estimated timelines and may vary due to factors beyond our control.

 

  • Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Any promotional offers relating to free shipping will be communicated on our website and will apply only during the specified promotional period.

 

  • Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS/WhatsApp (where applicable), along with your tracking details.

You can use the tracking link provided to monitor the status of your shipment.

 

  • Delivery

Please ensure that the shipping address and contact details provided during checkout are complete and accurate.

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or failure to accept the parcel, additional shipping charges may apply for re-dispatch.

 

  • Delivery Delays

While we strive to dispatch and deliver every order within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

- Weather conditions

- Natural disasters

- Public holidays

- Transportation disruptions

- Government restrictions

- Courier network delays

- High seasonal demand

Seamful shall not be held responsible for delays caused by third-party logistics providers once an order has been dispatched.

 

  • Order Cancellation

Orders may be cancelled before production begins, subject to our Cancellation Policy.

Once production has commenced, cancellation requests may not be accepted, as each garment is made specifically for you.

Please refer to our Return & Exchange Policy for further details.

 

  • Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing hello@seamful.in

To help us resolve the issue promptly, please include:

- Your order number

- A brief description of the issue

- Clear photographs of the product and packaging

Our team will review your request and assist you as quickly as possible.

 

  • International Shipping

Currently Domestic Only

At present, Seamful ships only within India. We look forward to offering international shipping in the future.