Privacy policy

Last Updated: 01.09.2026

At Seamful, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, make a purchase, or otherwise interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

- Name

- Email address

- Mobile number

- Billing address

- Shipping address

- Payment details (processed securely through our payment partners)

- Order history

- Communication preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

- IP address

- Browser type and version

- Device information

- Operating system

- Website usage data

- Pages viewed

- Time spent on pages

- Referring website

- Cookies and similar technologies

How We Use Your Information

We use your information to:

- Process and fulfil your orders.

- Arrange shipping and delivery.

- Provide customer support.

- Respond to your enquiries.

- Process exchanges, refunds, or store credits where applicable.

- Send order confirmations and shipping updates.

- Improve our products, website, and customer experience.

- Detect and prevent fraud or unauthorized activity.

- Comply with legal obligations.

- Send promotional emails, newsletters, and marketing communications (only where permitted or where you have opted in).

Payment Information

Payments on our website are processed securely through trusted third-party payment gateways.

Seamful does not store your complete debit card, credit card, UPI, or banking credentials.

Payment processing is governed by the privacy policies of the respective payment service providers.

Shipping & Logistics Partners

To deliver your orders, we share only the information necessary with our logistics and shipping partners, including:

- Name

- Delivery address

-Contact number

- Order details required for fulfilment

This information is used solely for processing and delivering your order.

Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may send you:

- New collection launches

- Product updates

- Promotions

- Exclusive offers

- Brand news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

Our website uses cookies and similar technologies to:

- Remember your preferences.

- Improve website functionality.

- Analyse website traffic.

- Measure marketing performance.

- Personalise your browsing experience.

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

Third-Party Services

Our website may use trusted third-party service providers to operate our business, including:

- Shopify

- Payment gateways

- Shipping and logistics partners

- Analytics providers

-Email marketing platforms

- Customer support tools

These providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable laws and their own privacy practices.

Data Security

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

- Fulfil your orders.

- Provide customer support.

- Comply with legal, tax, and accounting obligations.

- Resolve disputes.

- Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Your Rights

Subject to applicable law, you may have the right to:

- Access your personal information.

- Request correction of inaccurate information.

- Request deletion of your information where legally permissible.

- Withdraw consent for marketing communications.

- Request details regarding how your information is processed.

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their respective privacy policies before sharing personal information.